* This Privacy Policy is Effective as of March 1, 2008.
Advocate Credit Assistance, LLC (“ACA”) understands the
importance of privacy to its customers, and we are committed to protecting
and safeguarding information that you may provide to us. This
Privacy Policy describes how we will handle your personal information.
About Us
ACA is a provider of Debt Settlement services located in Santa
Clarita, California. We offer services to connect consumers with a company
who will help them consolidate debt. ACA creates the initial
relationship with consumers, and then refers them to an outside company
who will service their needs.
WE DO NOT SHARE, SELL OR TRADE YOUR NON-PUBLIC, PERSONAL INFORMATION
UNLESS AUTHORIZED TO DO SO OR REQUIRED BY COURT ORDER. ANY
MANNER IN WHICH WE MAY SHARE YOUR INFORMATION WILL BE DISCLOSED IN
THIS PRIVACY POLICY.
This Privacy Policy applies to any person using this website, or
any other sites we may operate. The Policy includes any and
all information provided to us by consumers who contact us about
our services. It also includes any information provided to
us by customers who receive any of our services.
Information We Collect And Use
ACA may collect two different types of information from consumers. The
first type is your personal contact information. This could
include your name, phone number, physical address, e-mail address,
etc. We gather this information for two reasons: 1) to contact
people who inquire about the types of services we offer; and 2) to
open an account for customers who wish to obtain any of the services
provided by ACA. We may share this information for marketing
purposes to third-party financial services organizations when authorized
by you. When you provide information through our website and
click the “submit” button, you authorize ACT to share
your contact information with financial services providers.
The second type of information we may collect is called “non-public
personal information.” Any non-public personal information
is considered confidential by ACA, collected solely for the purposes
of providing services to our customers. Any information of
this type will be provided to us with your consent, and kept in a
secure database.
ACA will use your personal information to communicate with you regarding
the status of your account, and to provide you with the services
that we offer. We may also use your information to keep you
up to date about new services, special offers, and other information
that we feel may be of interest to you. We may also share or
sell your information to companies who offer products or services
in which you may be interested. You may contact ACA at any
time to opt-out of this information sharing process. We will
honor any request that we receive from you, and we require all companies
we work with to maintain a similar policy.
WE WILL NOT DISCUSS
OR DISCLOSE ANY OF YOUR SPECIFIC FINANCIAL INFORMATION, SUCH AS ACCOUNT
BALANCES, TO ANYONE FOR MARKETING PURPOSES.
Sharing And Disclosure of Information
Any employee, agent or contractor of ACA who may have access
to your non-public personal information is required at all
times to secure the information according to the terms of this
Privacy Policy. Your
personal information will not be used for any purpose other than
to provide the services you seek to obtain from ACA.
ACA will not sell or share your non-public personal information to
anyone at any time, except for the following situations:
We have your prior consent to share or disclose the information;
We need to share your information in order to provide the service
you requested;
We required by law to do so (such as a court order)
We may collect non-personally
identifiable information from our customers regarding their usage
and navigation of our website. This
information does not include any information about you personally,
and is only used to improve the information provided on our sites.
E-Mail Addresses
ACA may use your e-mail address in one of two ways. The first
way is for Customer Service. Once you provide us with contact
information through www.advocatecreditassitance.com, www.ACAforhelp.com,
or www.ACA4help.com we may
send you a confirmation e-mail, to let you know that your information
was received successfully. We may also use e-mail to correspond
with you about inquiries or questions you may have, to provide services,
and/or to manage your account. We can correspond with you by
e-mail or telephone, depending upon your preference.
The second way we may use e-mail is to send you announcements related
to the services we provide. We will notify you if our website
is ever unavailable. If you do not wish to receive e-mails,
you may contact ACA to have your e-mail account removed from your
file.
Cookies
Cookies are small text files placed on a computer’s hard drive
to identify a particular computer. ACA may employ the use of
cookies to recognize your computer when you use our website. This
will make your use of our site easier, enhance your experience with
us, and allow ACA to serve your needs more efficiently. Your
contact information may be stored in a cookie, so that when you come
back to our site at a later date, you will not need to re-enter the
information.
ANY COOKIES USED BY ACA DO NOT STORE PERSONALLY
IDENTIFIABLE INFORMATION ABOUT YOU, AND THEY ARE USED FOR THE PURPOSE
OF IMPROVING WEB-BASED INTERACTION.
Cookies may also be used
to monitor navigation of our website, to allow us to determine which
portions are visited most often.
IP Addresses
An IP address is a specific number assigned to your computer
when you navigate the Internet. Web servers can identify
a computer according to its IP address. ACA may collect IP
addresses on our website, for the purposes of system administration,
and to gather information regarding the traffic on our site.
WE
WILL NOT STORE ANY PERSONALLY IDENTIFIABLE INFORMATION ABOUT YOU. THE
FACT THAT A USER VISITED OUR WEBSITE WILL BE STORED, BUT THE IDENTITY
OF THE VISITOR WILL REMAIN ANONYMOUS AT ALL TIMES.
Third-Party Websites
From time to time, ACA’s website may contain links to sites
that are not affiliated with, or owned and operations, by ACA. We
are not responsible for the privacy policies, practices or content
of any website that either links to our site, or a site to which
ACA has a link. ACA encourages all companies to adopt a strong
privacy policy, and we encourage our customers to read the policy
for any website your visit, and/or provide information.
Changes to Privacy Policy
ACA reserves the right to change this Privacy Policy from
time to time. When we do, we will post the changes to this Policy,
the homepage of our website, and other places that may help you become
aware of the changes. You are encouraged to review the Policy
often, to keep informed of any enhancements.
Confidentiality of Customer Information
ACA is committed to ensuring that any information provided by you
remains confidential and secure. To that end, we have implemented
electronic, physical and operational enhancements designed to prevent
unauthorized access to your information, and to maintain the security
of information collected from our website.
If you have any questions or concerns
about this Privacy Policy, please do not hesitate to contact us:
Advocate Credit Assistance
25675 Ruether Avenue, 2nd Floor
Santa Clarita, CA 91305
Phone: (800) 648.3962 Fax:
(661) 252.1007
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